Privacy Policy

Effective Date: 01/04/2025

1. Who We Are

Keys Academy is a music education club based in St Paul’s Cray, Orpington, offering group piano and keyboard lessons. We are committed to protecting the privacy and personal data of all students, parents/guardians, and website users.

2. What Data We Collect

We may collect the following information when you use our services or contact us:

Name of student and parent/guardian
Email address and phone number
Payment details (via third-party providers)
Booking information (e.g. which term/class you register for)
Emergency contact information
Consent for photography/media usage

3. How We Use Your Data

We use your personal information to:

Process bookings and manage class attendance
Communicate about lessons, schedule changes, or events
Handle payments and deposits securely
Respond to inquiries
Share photos/videos for marketing — only with prior consent

4. How We Store and Protect Your Data

All personal information is stored securely using password-protected tools and platforms.
We do not share, sell, or rent your personal data to third parties.
Payments are handled by trusted third-party providers (e.g. Wix Payments, PayPal, or bank transfers) and we do not store card details.

5. Your Rights

You have the right to:

Request access to the data we hold on you
Ask for corrections to inaccurate data
Withdraw consent (for example, to be excluded from media content)
Request data deletion, where applicable

To do any of the above, please contact us at info@keys-academy.com.

6. Media Consent

If we use photographs or videos taken during lessons or performances, we will request written or verbal consent from parents/guardians beforehand.

7. Cookies and Website Tracking

Our website may use cookies or analytics tools to improve user experience. These do not collect personally identifiable information unless explicitly provided.

8. Changes to This Policy

We may occasionally update this Privacy Policy. All updates will be posted on our website, and we recommend checking it from time to time.

9. Contact Us

For any privacy-related concerns or questions, please contact:

📧 info@keys-academy.com